In search of improving the efficiency of each restaurant thanks to optimization in scheduling.
We needed to measure the productivity of the workload based on the combination of
tickets + product mix and make sales projections based on the data.
We spent an excessive amount of time scheduling, more than 8 hours a week per restaurant.
ORQUEST‘s smart decision-making solution provides the best care for your customers and helps you maximize your sales and profits through the proper productivity of all your staff. The right worker, at the right time, just when the customer needs it.
ORQUEST software is effective, adaptable and easy. It is effective because it allows us to predict sales with only 3% deviation. It is adaptable, because it allows us to have the necessary employees every hour, and not only in number, but also according to their skills. And it's easy, because we save almost 80% on time scheduling tasks, allowing us to allocate these resources to customer service.
With ORQUEST we have a technological solution based on IBM technology, Artificial Intelligence and Machine Learning, to manage the workload of our restaurants. This has had a positive impact on the business, improving the satisfaction of our customers and our staff, and as a consequence, improving the profitability of the restaurants.