The use of Advanced Data Analysis and Artificial Intelligence to develop sophisticated algorithms inside the forecast, dimensioning and scheduling engines allow us to achieve unprecedented accuracy levels in staff planning and scheduling.
ORQUEST will help you provide the best care for your customers, which will, in turn, maximise your sales and guarantee the optimal productivity of your staff, resulting in maximised profit. Having the right staff, at the right time, right when the customer needs it.
Prediction, dimensioning, staff scheduling and planning engines have been designed to take advantage of every opportunity to impact on both sales and costs. All with unmatched response time, allowing you to plan a team of 100 employees in less than 3 minutes.
Our user interfaces are designed to simplify a process as complex as staff scheduling and planning. This also allows us to deploy the solution in a large number of stores in less than 3 months.
The planning engines’ innovative design allows us to adjust their functionality to the characteristics of each of our clients and their stores.
ORQUEST is present in 16 countries and more than 1,200 businesses. By scheduling and planning for more than 38,400 employees, it helps achieve goals by increasing sales, improving Conversion Rates and Average Ticket, while optimising salary costs and time spent on staff planning.
How does ORQUEST ?
Learn about each of the stages that will help you achieve your goals:
After calculating the demand forecast, ORQUEST can calculate the optimal number of employees that should be working at any given time as well as the skills they should have. Maximize sales and optimize labor cost.
Considering all the labor restrictions applicable ORQUEST automatically generates the best schedule and tasks planning, maximizing the customer service and sales, which results in optimal staff productivity that maximises profit.
Notify schedules and changes to your employees through the Employee Mobile App.
Allow your managers to control the Schedule execution through the Manager Mobile App.
Control the employee's attendance through the Time & Attendance Module.
Compare planned schedules and tasks with the executed, thanks to data review. ORQUEST allows you to know the employee's productivity and their impact in the store’s performance.
Make key decisions about the stores structure, new hires or relocation of the fixed needs (cleaning, reposition, etc..) to more appropriate moments when the personnel is not as busy. ORQUEST allows you to make the best decisions at each given time.
Plan optimal schedules and tasks, design a recruitment plan tailored to your needs, give your employees access to their schedules and preferences and analyze the results of your planning by measuring the performance and impact on your stores with ORQUEST.
Regardless of how condensed or dispersed the information is in the different systems of the company, ORQUEST has integration APIs that allows data to be extracted from wherever they are located.
With your store’s activity data and your employee’s productivity data, we can perform a FREE assessment, and identify how much room for improvement your retail business has.
You will see how ORQUEST retail solutions can transform your business and improve your performance.