Staffing
Time & Attendance
KPIs TrackingScheduling
Plan your retail in-store teams based on accurate AI-calculated demand and deliver the best customer service every single day.
The big three
Stay ahead of your customers' needs
Always have the right employee in the right place at the right time for optimal customer service.
Maximize your overall store performance
Optimize your stores' profitability, thanks to the most efficient demand-driven workforce scheduling at all times.
Improve your employee engagement
Keep your employees motivated and engaged thanks to a fair distribution of shifts adjusted to their skills.
How does it work?
Predict your demand accurately and reliably
Using advanced computing and AI, Orquest analyzes each store's historical data to identify seasonal patterns and automatically creates an accurate prediction of how your customers will behave at any given time.
- Know how your stores will perform thanks to machine learning algorithms that sample past data to identify early trends.
- Get the most accurate prediction every time using different forecasting variables - seasonal, inter-weekly and inter-annual trends - and identifying special days.
- Adapt quickly to unexpected events thanks to a forecast that is constantly and automatically improving with new data.
- Easily integrate data through APIs or file transfer.
Calculate the actual coverage needs
Orquest identifies the tasks and number of employees needed to optimally meet the store's goals, defining your own productivity parameters, for instance. These needs can be set by store or sections.
- Match your stores' operational needs with the actual forecast for optimal coverage.
- Tailor the needs assessment to specific business goals by customizing your own settings.
- Set your needs by store or section for an even more refined assessment.
Automate scheduling
Based on the forecast and needs calculation, Orquest automatically assigns shifts and tasks to obtain the most efficient scheduling that meets business goals, complies with employee constraints and optimizes costs.
- Get efficient, ready-to-use schedules that meet your customers' demand and your stores' needs every day.
- Check all boxes with an optimized shift distribution that meets employee (skills, contract, availability), regulatory and business constraints.
- Add last minute changes and get the most efficient updated schedule in one click.
“Orquest allows us to have the right people on the clock every hour. We save 60% of time because it is easy to use, allowing us to focus on what is most important, customer service.”
Robert Ros - COO - McDonald’s Spain
Made for retail and the people who make it
Manager
+90% time saved
Saves planning time that can be spent on improving management.
Employee
-15% in turnover
More committed thanks to a fairer and more suitable shift distribution.
Client
-26% in waiting time
Happier and more satisfied with the in-store experience.
Store
+17% in productivity
More efficiently managed and, as a result, more profitable.
Get to know Orquest
Always take the best care of your customers while boosting your sales with efficient AI-driven in-store team scheduling.
And there's more
Staffing
Anticipate your staffing needs with a hiring plan that fits each store's reality.
KPIs Tracking
Easily monitor key indicators such as sales or conversion rate to quickly identify trends and make better decisions.
