PRIVACY POLICY

This Privacy Policy shall be applicable to web users of the company ORQUEST SOFTWARE S.L.(hereinafter, “ORQUEST SOFTWARE“) in relation to the processing of personal data provided through the channels provided.

Identity of the Data Controller

  • Owner: ORQUEST SOFTWARE S.L.
  • N.I.F.: B-88422050
  • Registered office: C/Albasanz 16, 28037 Madrid
  • E-maildpo@orquest.com
  • Data Protection Officer: dpo@orquest.com

Data processed

The personal data processed will be those collected and provided by users and customers through the contact channels available on the Website such as, for example, the email address or the contact form, being processed by ORQUEST SOFTWARE confidentially and adopting appropriate security measures in accordance with current legislation on data protection.

In addition, by browsing this website and through the use of cookies, ORQUEST SOFTWARE collects data from users in order to improve their browsing and effectively manage the portal.

Purposes and legitimacy of the processing

ORQUEST SOFTWAREwill process your personal data for the purposes indicated below:

  • Answer to requests for information made by the data subjects themselves through the channels and email provided on the website. This processing is legitimized by the consent granted by the interested party through its referral.
  • Keep you informed about products and services similar to those contracted; based on the existing relationship and legitimate interest of ORQUEST SOFTWARE in its maintenance or on the consent shown by the user. The data subjects may oppose them at any time.
  • Formalize and provide the requested ORQUEST services, legitimized in the execution of the contract and relationship between the parties.
  • Evaluate your candidacy in the company’s selection processes. This treatment is legitimized with the consent of the interested party by submitting the form.
  • Publish, manage and moderate the comments made by users through ORQUEST SOFTWARE’s social networks. This processing is legitimized by the consent given by the data subject by submitting comments, as well as the legitimate interest of the entity to ensure compliance with our Policy of Use of the Blog.
  • Send the Newsletter requested. The processing of data is legitimized in the consent given by subscribing to the Newsletter. However, if you have previously purchased ORQUEST SOFTWARE products, we may send you commercial communications about products similar to those previously purchased, based on the legitimate interest that the current legislation recognizes for this purpose.
  • Allow the effective functioning of the website through the installed cookies, based on the legitimate interest of the company and the user’s consent shown with the acceptance of them.

Users of our website are informed of the need to provide all mandatory data in order to fulfill the aforementioned purposes. These fields are identified by an asterisk (*).

In the event that you do not provide us with said data, this may lead to the inability of ORQUEST SOFTWARE to fulfill such purposes.

Data retention

The personal data provided by users will be kept for the time necessary to effectively comply with the purposes indicated above.

In particular, ORQUEST SOFTWARE will keep the personal data submitted by users for as long as they are necessary to respond to request and, when appropriate, when they have not withdrawn their consent or exercised their rights. Likewise, customer data will be kept for the duration of the relationship and, upon its termination, for the legal periods foreseen in which responsibilities may arise for the parties.

For more information about the retention periods for information relating to browsing data and cookies, please visit our Cookie Policy.

Recipients and international data transfers

Your data will only be communicated to the extent that such communication is necessary or obligatory in accordance with the legislation in force.

No international data transfers are planned, although information collected by third party cookies may be subject to such operations. You can obtain more information about these transfers in our Cookie Policy.

In the event that an international transfer of data is necessary, ORQUEST SOFTWAREundertakes to comply with the necessary technical and organizational measures, without prejudice to the obligations arising from current legislation on data protection.

Rights of data subjects

At any time, users may exercise the following rights recognised by current data protection legislation:

  • Right of Access: allows the user to know what information is held, where it has been obtained from, to whom it has been provided and for what purposes it has been processed.
  • Right of Rectification: allows the user to rectify any erroneous or outdated data.
  • Right of Deletion: this allows the user to request that their data no longer be processed.
  • Right of Limitation: allows the user to restrict the processing of their data, but in such a way that they are kept for some later purpose (a legal claim, for example).
  • Right of portability: this allows the user to obtain a copy of their data in electronic form and, in certain circumstances, to request that it be communicated to another service provider.
  • Right of Opposition: allows the user to oppose ORQUEST SOFTWARE‘s legitimate interest in requesting the cessation of the processing of their data.
  • Right to Withdraw Consent, at any time, with respect to the processing of their personal data, without affecting the lawfulness of the same.

You may exercise these rights by sending an e-mail to ORQUEST SOFTWARE, indicating which right you wish to exercise and providing your ID card or similar document proving your identity.

Finally, we inform you that you may contact the Data Protection Delegate through dpo@orquest.com as well as file a complaint with the Spanish Data Protection Agency, through its website.

Security measures

ORQUEST SOFTWARE has adopted the appropriate technical and organizational measures to guarantee an adequate level of security for the personal data it processes and has implemented other additional technical means and measures within its reach to prevent the loss, alteration, processing or unauthorised access to its users’ data.

Modification of the privacy policy

ORQUEST SOFTWARE reserves the right to modify this Privacy Policy, always in accordance with the terms permitted by current Spanish legislation and with the corresponding communication to users, by means of publication on this website or by any other means of communication or dissemination deemed appropriate.

COMMON PROVISIONS 

Amendments to the General Terms and Conditions, Cookie Policy and Privacy Policy

Regarding the Legal Notice, the General Terms and Conditions and the Policies set out herein, ORQUEST SOFTWARE, S.L.reserves the right to modify, at any time and without prior notice, their content, presentation, and the settings of the Website. However, the duty to inform users will be fulfilled by publishing the amendments on this Website. Therefore, the user acknowledges and accepts their responsibility to check this Legal Notice frequently for possible changes, so that they are aware of the latest applicable version.

Legislation and jurisdiction

The provision of the service is governed by Spanish legislation. In the event of disputes or matters relating to the use of this Website, the User expressly submits to the Courts of Madrid.

Update date: 10/07/2023.