About us

We want to make every in-store experience count.

Why are we here?

Orquest was born from a conviction: in retail, every interaction counts. However, making it always the best is no easy task. Our mission is to make it happen.

A fundamental part of the in-store experience are the people, the customers and the employees. A big challenge for retailers is to sync the two. Solving this problem is the driving force behind our software. 

We put Artificial Intelligence and Machine Learning at the service of retailers who want to always offer the best customer experience. How? By placing the right employee, in the right place, at the right time, so that every interaction counts.

Our journey

2016

Created as a workforce management and scheduling solution for McDonald's Spain.

2017

We carry out our deployment in all McDonald's Spain restaurants.

2018

We keep optimizing our software to adapt it to retail stores' needs.

2019

We signed a global agreement with Zara to deploy Orquest in their stores worldwide.

2020

We continue our international expansion, this time in Latin America, signing the first client in the region.

2021

We closed global agreements with Norauto and Arcos Dorados, the largest McDonald's franchisee, and won the Emprendedor XXI award.

2022

Finalist in the LVMH Innovation Awards and first round of investment reaching €1.5M.

2023

We strengthen our expansion in the Middle East by signing clients such as Azadea. Winners of the Santander X Global Challenge | The AI Revolution, promoted by Microsoft, Oxentia and Banco Santander.

Our values

01

Excellence with humility

We continually challenge ourselves to exceed our standards and always deliver the best result.

02


Team work

We believe in each employee's individual talent and in their collective power.

03

Create value

We want to make a difference and we want every action we take to bring maximum added value to our clients.

04

Client dedication

Orquest exists for its clients. Their well-being and satisfaction is our priority.

 

Mission

Bringing AI to retail stores to drive growth, empower employees and improve the consumer experience, generating wealth and well-being.

 

Vision

A world where every retail interaction counts.

Our management team

We are looking for you

Are you interested in innovation, the retail industry and strengthening the links between technology and people? Then you'll fit right in with our team. We are constantly on the lookout for talent. Get in touch.