RetailTech Breakthrough Awards: Orquest Wins Workforce Management Solution of 2025

• Orquest wins Overall Workforce Management Solution of the Year at the 2025 RetailTech Breakthrough Awards.
  
• Trusted by global brands like McDonald’s, Dior, and H&M for AI-driven store team’s scheduling.
  
• Continues award-winning streak, including including being named one of Europe’s Fastest Growing Companies in 2025 by the Financial Times

New York, April 11, 2025 – Orquest, global leader in AI-powered workforce management for retail, has been named Overall Workforce Management Solution of the Year at the 2025 RetailTech Breakthrough Awards. This honor recognizes Orquest’s commitment to innovation and its groundbreaking approach to anticipating the evolving needs of retailers worldwide.

The RetailTech Breakthrough Awards 2025 spotlight the most innovative companies, products, and services reshaping the future of retail. With technology evolving at a rapid pace—through AI, IoT, data analytics, and the growing importance of real-time insights—retailers are under increasing pressure to modernize. Organized by Tech Breakthrough, the awards identify solutions that drive real operational transformation and measurable results.

Orquest has consistently pushed the boundaries of workforce technology. Its solution anticipates retail demand and automates team scheduling, using advanced predictive analytics and machine learning. The solution ensures retailers can precisely forecast staffing needs, allowing them to schedule the right number of employees at the right time, maximizing efficiency, cutting costs, and improving the customer experience.

“This award is a testament to our relentless pursuit of innovation in an industry that’s changing faster than ever,” said Alberto del Barrio, CEO of Orquest. “Retailers today must stay ahead of consumer behavior. Orquest integrates AI and analytics to help them do just that, reducing inefficiencies and unlocking powerful, future-ready workforce planning.”

This accolade follows another major achievement: Orquest was named one of Europe’s Fastest Growing Companies in 2025 by the Financial Times FT1000 ranking, underscoring its rapid global expansion and impact in transforming in-store operations for leading brands.

Over the past year, Orquest has also earned:

• Retail Technology Show Innovation Award 2024
  
• Artificial Intelligence Project of the Year at the Retail Systems Awards 2024
  
• Winner of the Santander X Global Challenge 2023 | the AI Revolution
  
• Named Innovative Supplier at the Nuit du Commerce Connecté 2023
  
• Finalist at the 2022 LVMH Innovation Awards, leading to a strategic partnership with Dior
  

“Our mission has always been to empower retailers with the tools they need to thrive in a fast-changing environment,” said Adara González, Chief Revenue Officer at Orquest. “Our technology doesn’t just react—it predicts. This ability to act proactively is what sets us apart. Being named a winner at the RetailTech Breakthrough Awards 2025 validates the impact of our innovation and the dedication of our entire team.”

As traditional workforce management tools struggle to meet today’s complex retail demands, Orquest offers a smarter way forward. The solution forecasts historical trends, sales data, and seasonal fluctuations to create precise schedules. It also takes into account employee preferences, contract types, legal compliance, and training needs, automating a process that once took hours and significantly reducing administrative burden.

Retailers using Orquest, including McDonald’s, Burger King, Dior, H&M, COS, and Kiabi, have reported:

• Up to 90% reduction in time spent on scheduling
  
• Increased employee satisfaction and retention
  
• Enhanced customer service through better-staffed stores
  
• Real-time adjustments to scheduling based on actual store needs
  

As the industry undergoes a profound shift, Orquest remains at the forefront, helping global retailers embrace intelligent, data-driven workforce planning that empowers both employees and operations.

About Orquest
Orquest is an AI-powered workforce planning solution designed to optimize frontline operations in retail and restaurants. By synchronizing employee schedules with real customer demand, Orquest helps global brands boost productivity, reduce labor costs, and enhance both employee and customer experience. Operating in 85 countries and serving clients from Dior and H&M to McDonald’s and Burger King, Orquest is shaping the future of intelligent workforce management.