PRIVACY POLICY

This Privacy Policy will be applicable to users of the   ORQUEST SOFTWARE SL  company site  (referred to as “  ORQUEST SOFTWARE  ”) in relation to the processing of personal data provided through two enabled channels.

Data Controller Identity

  • Owner:   ORQUEST SOFTWARE SL
  • SE:   B-88422050
  • Headquarters:   C/Albasanz 16, 28037 Madrid
  • Email:   dpo@orquest.com
  • Data Protection Responsibility:   dpo@orquest.com

Data subject to treatment

The data processed will be those collected and provided to users and clients through two contact channels available on the Website, such as, for example, the address of the email provided or the contact form, and will be treated by   ORQUEST SOFTWARE   in a confidential manner and with appropriate security measures in accordance with the current regulations regarding data protection.

Furthermore, when browsing this site and through the use of cookies,   ORQUEST SOFTWARE requires two users to improve their navigation and manage the portal effectively.

1. Purposes and legitimacy of the treatment

ORQUEST SOFTWARE will process your personal data for the purposes indicated below:

1.1. Respond to requests for information and requests made by interested parties through two channels and e-mails available on the site. This treatment is legitimized by the consent granted by the interested party through your submission.

1.2. Keep yourself informed about products and services similar to those contracted; based on the existing relationship and no legitimate interest of ORQUEST SOFTWARE in maintaining it or no consent demonstrated by the user. The interested party can use them at any time.

1.3. Formalize and provide the requested ORQUEST services , legitimized by the application of pre-contractual measures and the subsequent execution of the contract and the relationship between the parties.

1.4. Endorse your candidacy in the company’s selection processes . This treatment is legitimized by the consent of the interested party through the submission of the form.

1.5. Publish, manage and moderate comments made by users through the social networks of ORQUEST SOFTWARE . This treatment is legitimized by the consent given by the interested party in making the comments, as well as by the legitimate interest of the entity in guaranteeing compliance with our Blog Use Policy.

1.6. Send commercial communications to the requested Newsletter. The processing of data is legitimized by the consent granted through the subscription of the Newsletter. However, if you have purchased ORQUEST SOFTWARE products , we will be able to send commercial communications regarding products similar to those previously purchased, based on no legitimate interest recognized by the regulations in force for this purpose.

1.7. Allow the effective functioning of the site through two installed cookies, based on the legitimate interest of the company and the user’s consent not demonstrated to them.

The users of our site are informed of the need to provide all the data required to fulfill the purposes indicated above. These fields are identified by an asterisk (*).

If you do not provide us with these data, this may prevent ORQUEST SOFTWARE from fulfilling these purposes.  

2. Data retention

The personal data provided to users will be kept for the time necessary for the purposes indicated above.

In particular, ORQUEST SOFTWARE will retain personal data sent to users for the time necessary to respond to queries and as long as users have not withdrawn their consent or exercise their rights. Likewise, the two clients will be kept as long as the relationship lasts and, after their termination, the legal periods provided for in us may arise responsibilities for the parties.

To obtain more information about the retention periods of information related to navigation data and cookies, you can visit our Cookies Policy  .

3. Recipients and international transfers of data

These data will be communicated only to the extent that such communication is necessary or mandatory in accordance with current legislation.

International data transfers are not planned, and information collected by third-party cookies may be subject to these operations. You can find out more about these transfers in our Cookies Policy  .

If an international transfer of data is necessary, ORQUEST SOFTWARE undertakes to comply with the necessary technical and organizational measures, without prejudice to the obligations of current regulations in force in matters of data protection.

4. Rights of interested parties

At any time, users may exercise the following rights recognized by current regulations on data protection: 

4.1. Access address: allows the user to know what information is stored, where information is obtained, what information is provided and for what information is processed.

4.2. Retificação Direito: allows the user to retify any incorrect or outdated data.

4.3. Disposal Direction: allows the user to request that their data not be further processed.

4.4. Restriction Direito: allows the user to restrict the processing of their data, but so that they are kept for a later purpose (a judicial action, for example).

4.5. Direct to Portability: allows the user to obtain a copy of two data in electronic format and, in certain circumstances, request that they be communicated to another service provider.

4.6. Object Address: allows the user to use the legitimate interest of ORQUEST SOFTWARE to request the cessation of the processing of their data.

4.7. Direct Withdrawal or Consent, at any time, in relation to the treatment of your data, without affecting its legality.   

You can exercise these rights by sending an e-mail to ORQUEST SOFTWARE, indicating which right you wish to exercise and providing your identity document or similar document that proves your identity.  

Finally, we inform you that you can contact the Data Protection Manager through the e-mail dpo@orquest.com, and how to register a claim with the Spanish Data Protection Agency through its site.

Security measures

ORQUEST SOFTWARE adopts appropriate technical and organizational measures to guarantee an adequate level of security for the people it processes and implements other additional technical measures within its reach to avoid loss, alteration, processing or unauthorized access to its users.

Modification of the privacy policy

ORQUEST SOFTWARE reserves the right to modify this Privacy Policy, always in accordance with the terms permitted by current Spanish legislation and with corresponding communication to users, through publication on this site or by any other means of communication or disclosure that it considers appropriate. 

COMMON PROVISIONS

 

Modification of Conditions, Cookies Policy and Privacy Policy

In relation to the Legal Notice, Conditions and Policies established here, ORQUEST SOFTWARE SL reserves the right to modify, at any time and without prior notice, the content, presentation and configuration of the Site. However, the obligation to inform users will be fulfilled by its publication on this Site; The User acknowledges and owes his responsibility to periodically review this Legal Notice for possible modifications, so that it is made aware of the most recent version applicable to each case.

Legislation and jurisdiction

The Tribunals of Madrid are competent to resolve disputes or quests related to the use of this website, as the User expressly submits to the provision of services governed by Spanish legislation.

Update date:   07/10/2023.