Orquest, AI Project of the Year at the Retail Systems Awards 2024

• Orquest won the Artificial Intelligence Project of the Year award at the Retail Systems Awards 2024, highlighting its commitment to excellence and innovation in retail technology.
• The Retail Systems Awards 2024 celebrates excellence and innovation in the retail sector, featuring over 400 innovators and tech providers.
• Orquest was also shortlisted in the In-Store Technology and Data Analytics categories, showcasing its versatility and impact in the retail technology sector.

London, June 19, 2024 – Orquest, the leading AI-powered retail workforce management solution, won the Artificial Intelligence Project of the Year award at the Retail Systems Awards 2024, held on June 19th at the Marriott Grosvenor Square in London. This award shows Orquest’s commitment to excellence and innovation in the retail sector.

The Retail Systems Awards is a top event for celebrating great retail technology. It brings together the best and brightest in the UK industry to recognize new ideas and solutions.

Orquest was also shortlisted in the In-Store Technology and Data Analytics categories. This shows its versatility and impact in retail technology, helping British retailers address the unique operational challenges of the UK post-Brexit era, including labor shortages and regulatory complexities. Orquest solves these challenges by optimizing staffing levels and ensuring full regulatory compliance.

Javier Lafuente, Orquest’s CPO and co-founder, was grateful. “We are honored to receive the AI Project of the Year award. This shows how dedicated we are to providing a cutting-edge solution that helps retailers succeed in today’s market.”

Orquest manages the scheduling of over 250,000 store employees in 77 countries, setting the standard for excellence in retail workforce management. This dedication to excellence is further validated by the numerous awards Orquest has received, including the Santander X Global Challenge and the LVMH Innovation Awards. In the past year, Orquest has also won 2024 Retail Technology Show Innovation Awards in April, further solidifying its position as a leader in retail technology.

Orquest’s recognition at Retail Systems Awards 2024 serves as a testament to the transformative impact of its AI-powered scheduling solution. Founded in 2019, Orquest was created to help McDonald’s Spain with scheduling. “Orquest’s scheduling capabilities convinced us,” said Gema Rebollo, IT Manager for McDonald’s Spain. “The solution matches the right people to the right job at the right time.”

Since its start, Orquest has grown to help big brands like Dior, H&M, and Kiabi. “Orquest helps us make better predictions about customer traffic, which makes customers happier,” said Darío Acuña, Sales Director for Kiabi.

The core features and benefits of Orquest include:

AI-Forecasting

This feature uses machine learning to analyze historical data and predict customer traffic, enabling businesses to assess staffing needs and ensure optimal workforce levels.

Optimized Store Planning

This feature harmonizes employee shifts with forecasted customer traffic, guaranteeing optimal store coverage while accommodating employee preferences and adhering to regulatory standards.

Orquest’s innovative approach includes reductions in labor costs by up to 5%, and a staggering 90% reduction in scheduling time. Ultimately, this translates into enhanced operational efficiency and a more satisfying customer experience.

Orquest empowers retail stores worldwide, including many in the UK. This global reach is why leading brands like McDonald’s, Dior, and H&M trust Orquest for their workforce management needs.

Orquest remains committed to pushing the boundaries of operational excellence within the retail sector. Looking ahead, the company has several upcoming projects in the pipeline, including enhancements to overall usability to improve the in-store user experience. These advancements are all anticipated to be completed by year-end, further solidifying Orquest‘s position as a frontrunner in empowering retailers, specially in the UK, to navigate the ever-evolving retail landscape with agility and success.

For more information about Orquest and its AI-driven solution, please contact us.