Retail workforce management
Do you know how much it costs you not to have the right staff at the right time?
Have you scheduled your workforce correctly?
Are you sure you haven’t lost sales due to inefficient scheduling?
ORQUEST wants to help you to solve these doubts.
We provide you a free productivity report where you can discover how your workload impacts your business profitability.
Retail workforce performance
Inside Productivity Report
ORQUEST Productivity Report is a free consulting service for large retailers where you can find out your optimization margin
of all your stores to sell more per each hour of work.
This detailed report includes three scenarios of potential productivity improvement where the pessimistic scenario already supposes a minimum increase of 5% of your business productivity.
Retail workforce transformation: from intuition to precision
The retail world lives uncertain times where unpredictable customer demand stretches business profit margins.
A perfect fusion of sales forecasting and workforce optimisation becomes essential, as the COO of one of our leading retail clients says:
“Thanks to ORQUEST‘s ability to predict future customer demand, we can sell more with less resources.”
Powered by predictive and prescriptive analytics, ORQUEST automatically generates reliable workforce scheduling that makes an immediate and effective impact on the productivity and performance of your stores.
Without ORQUEST
- Poor performance
- More boring scheduling
- More overtime
With ORQUEST
- +8% annual sales
- +90% savings in scheduling time
- -5% labour costs
How does ORQUEST Retail Workforce Management software work?
ORQUEST is a forecasting and scheduling software, specifically designed for the Retail sector, to maximize your productivity
to increase your sales while 100% complying with labor constraints.
For this purpose, ORQUEST uses artificial intelligence, machine learning and mathematical optimization to help managers to predict, dimension and schedule the workforce in order to generate impact at the POS by improving the performance and productivity
of the employees.
Forecast
ORQUEST's artificial intelligence generates an extremely accurate forecast to calculate the customer trend per hour for every section of each of your stores.
Scale
ORQUEST calculates the fixed and productive tasks according to the productivity metrics of each store in order to have the ideal number of employees that should be working at any moment.
Schedule
ORQUEST's engine automatically provides the most efficient task scheduling possible maximizing the employee's productivity to improve customer service and boost sales.
SHIFTS AND TASKS SCHEDULING SOFTWARE
Unlock all the ORQUEST WFM software potential
Advanced data analytics, machine learning and Bayesian inference algorithms of ORQUEST‘s powerful engine helps retail management by having the right employee at the right time exactly when the customer needs them.
This avoids moments of inefficient coverage that can undermine sales potential due to a staff shortage or reduce profits due to unnecessary labour costs.
In this way, sales opportunities multiply by focusing all resources on providing the best personalised customer service.
ORQUEST now operates in 23 markets and schedules more than 42,500 employees of top retail and QSR companies worldwide.
The innovative approach of our software has helped us to be awarded several of the most important global technology awards.
Feel the impact of ORQUEST in your retail business
Face the ever-changing transformation of retail with confidence, efficiency and accuracy.
Call us on +34 611 065 703 and we will help you to optimise the performance of your stores.