McDonald’s Case Study: Improving Sales and Customer Satisfaction Through AI
25 de June de 2020
Valoración post
Before choosing ORQUEST Workforce Management Software, McDonald’s Spain realized that they needed to change the way they measured their workload productivity.
They knew sales alone don’t represent workload, anymore.
They also knew that tickets alone don’t represent workload, neither.
Workload is really determined by the combination of TICKETS and PRODUCT MIX.
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