pharmaceutical retail innovation
We needed to increase employee satisfaction and operational efficiency
IMPROVING QUALITY OF LIFE AND TEAM SATISFACTION
Through surveys made to employees, they identified that the working hours were the main reason for the displeasure of the staff.
REDUCE PLANNING TIME
Each coordinator used between 2 and 3 days each month to planning.
ENSURING OPERATIONAL EFFICIENCY
They could not ensure shifts and scheduling were efficient.
Transforming pharmaceutical sector planning
Why did we choose ORQUEST?
Retail WFM leaders
ORQUEST was consistently recommended by leaders of the top companies in the Retail sector.
Artificial Intelligence
ORQUEST has a predictive algorithm and a constant learning engine that makes it different.
ROI
What we save in labor cost plus the sales increase, the ROI is positive. The benefits generated by ORQUEST pay off the first months investment and that was crucial.
Adaptability
"We have to comply with all the legal regulations of the pharmaceutical sector such as the 24 hours shifts and other individual requirements, leaves…" ORQUEST adapts at every moment.
The triple process
How does ORQUEST work?
Precise Forecast | Orquest Software
Through machine learning ORQUEST precisely predicts Tickets and Product Mix of your restaurant, with forecast deviation under 3%.
Intelligent Decisions
By machine learning ORQUEST calculates the optimal number of employees required to improve your customer service, based on the combination of Tickets + Product Mix.
Shifts and Tasks Planning
Thanks to mathematics optimization ORQUEST generates the best schedule and tasks planning, maximizing the productivity of your restaurant.
Results
Real impact, ORQUEST beats expectations
-
0
%
Extra hours saved
-
0
%
off a week per employee
FROM 3 DAYS TO 40 MIN
+
0
DAY
Planning time per coordinator
Shifts planning 1 month in advanved
Productivity incentives
Employees indicate they are happier with ORQUEST
A brief statements
Why is ORQUEST the best WFM solution Farmacias Mia?
ORQUEST‘s smart decision-making solution provides the best care for your customers and helps you maximize your sales and profits through the proper productivity of all your staff. The right worker, at the right time, just when the customer needs it.
There were price differences compared to other WFM solutions, but ORQUEST provided us a clear advantage: what we save in labor cost plus the sales increase, the ROI is positive. The benefits generated by ORQUEST pay off the first months investment and that was crucial.
Every representative who we had contact with makes the effort beyond the standard and their Customer Success team is always specially adapted to retail needs.
Diego MoyaAdviser at Farmacias Mía Every representative who we had contact with makes the effort beyond the standard and their Customer Success team is always specially adapted to retail needs.
More than 1,200 points of sale and 38,400 employees of the main Retail and Fast Food companies
already use ORQUEST solutions
