pharmaceutical retail innovation
"We needed to increase employee satisfaction and operational efficiency"
IMPROVING QUALITY OF LIFE AND TEAM SATISFACTION
Through surveys made to employees, they identified that the working hours were the main reason for the displeasure of the staff.
REDUCE PLANNING TIME
Each coordinator spent between 2 and 3 days a month on scheduling.
ENSURING OPERATIONAL EFFICIENCY
They could not ensure shifts and scheduling were efficient.
RESULTS
Real impact, ORQUEST exceeds expectations
-
0
%
Extra
hours saved
hours saved
-
0
%
Planning time
per coordinator.
From 3 days to 40 min.
per coordinator.
From 3 days to 40 min.
+
0
DAY
off a week
per employee.
per employee.
Shifts planning
1 month in advanved
Productivity
incentives
Employees indicate
they are happier with ORQUEST
Transforming pharmaceutical sector planning
Why did we choose ORQUEST?
Retail WFM leaders
ORQUEST was consistently recommended by leaders of the top companies in the Retail sector.
Artificial Intelligence
ORQUEST has a predictive algorithm and a constant learning engine that makes it different.
ROI
What we save in labor cost plus the sales increase, the ROI is positive. The benefits generated by ORQUEST pay off the first months investment and that was crucial.
Adaptability
"We have to comply with all the legal regulations of the pharmaceutical sector such as the 24 hours shifts and other individual requirements, leaves…" ORQUEST adapts at every moment.
FINDING A SOLUTION
Why is ORQUEST the best WFM solution for Farmacias Mia?
ORQUEST‘s smart decision-making solution provides the best care for your customers and helps you maximize your sales and profits through the proper productivity of all your staff. The right worker, at the right time, just when the customer needs it.
There were price differences compared to other WFM solutions, but ORQUEST provided us a clear advantage: what we save in labor cost plus the sales increase, the ROI is positive. The benefits generated by ORQUEST pay off the first months investment and that was crucial.
Every representative who we had contact with makes the effort beyond the standard and their Customer Success team is always specially adapted to retail needs.
Diego MoyaAdviser at Farmacias Mía Every representative who we had contact with makes the effort beyond the standard and their Customer Success team is always specially adapted to retail needs.
More than 1,300 points of sale, from 22 countries and 42,500 employees of the main Retail and QSR companies already use ORQUEST solutions
